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Windows Scanner Setup
4 steps
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Troubleshooting Common Issues
Having problems? Try these solutions
Scanner not detected
- Restart both your computer and scanner
- Try a different USB cable or port
- Check manufacturer's website for latest drivers
Poor scan quality
- Clean scanner glass with lint-free cloth
- Increase resolution in scanner settings
- Ensure documents are placed flat on the scanner
Network scanner connection issues
- Verify scanner and computer are on same network
- Check firewall settings for scanner software
- Reinstall network scanning software
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